FAQ

What is the climate in Indonesia?

Indonesia has 2 seasons, and has entirely tropical climate. Coastal plains averaging 28 to 32 degrees (We are using Celsius in Indonesia). Higher prominent averaging 18 to 28 degress. And in mountain can drop to Zero. Humidity in between 60 to 90%

What is provided on the trip by Indo Trekkers?

We provide exclusive service during your trip that has been requested by clients and or set by Indo Trekkers :

  • Porter (Including personal porter to carry your personal belonging during trekking)
  • All logistic & Meals during trek (Hi – Protein standard hiking meal, No instant noodles, More protein than carbohydrate)
  • Basic camping gear : Tent and basic layer mat only
  • Mountain cook and his cooking gear (You don’t need to cook, just sit back and relax, food will be served for you)
  • Private car transportation (From and To Meeting Point)
  • Basic first aid kit
  • Capable guide
  • Accommodation before and after trekking (Hotel, hostel, lodge, homestay : Subject to season and availability)

What is excluding the cost of trip ?

  • International & Domestic flights
  • Visa fee (If you are an expat from overseas)
  • Personal bill.
  • Sightseeing not listed in the itinerary
  • Meals out of itinerary
  • Tips to guides, porters (Recommended)
  • Personal expenses
  • Gear rental (if you need any)
  • Any extra expenses incurred from flight cancellation or delay, sudden price escalations in hotels, transport, flight or any other items, any form of rescue

Terms & Condition :

  • Booking & Cancellation

All reservations will be proceed if you confirm your reservation via email and will be responded no later than 24 hours.

Should you make any modification on your detail, email, personal data and flights schedule you are responsible to inform us immediately

  • Traveler’s Documents

Each visitor to Indonesia should acquire a relevant visa to enter the country and should hold a passport of at least 6 months validity beyond the designated date of departure. In addition, visitor to Indonesia should confirm to have either return or through tickets for the onward journey.

  • Liability

INDO TREKKERS ADVENTURES shall hold no responsibility and shall not be liable for any damages on your computer caused by viruses that infecting during the email or data transmission between the users and INDO TREKKERS ADVENTURES, Our devices are equipped with anti-viruses software

  • Indemnification

INDO TREKKERS ADVENTURES and client shall agree to indemnify and hold harmless each-other from and against any claims, demands, including – without limitation – reasonable legal and accounting fees as a result of your use of material, or your violation of the terms of this agreement or inaccuracy of the information or the availability or quality of products provided by the third parties.

  • Force Majeure

Clause 4 shall be applicable in case of Force Majuro. This includes war, unrest, strike, terrorism, natural & industrial disaster, governmental regulation, communication or utility failure, material shortage or rationing, air carriers schedule amendments, delay, or any other unavoidable events beyond INDO TREKKERS ADVENTURES control.

  • For Trekking Condition (Trekking Trip Only) :

Due to weather problem which unpredictable, while you are on our services and suddenly the weather changes badly, or in the case if a life threating accident or sickness occurred, our trip leader or guide has an authority to dismiss the trip and responsible to pursuit a rescue effort. In such condition payment is full not refundable. If the trek was forced by guide or porter and they are not capable to continue the trek, we will refund you 50% but if you decided to return while trip leader or your guide still think is safe to continue the trekking program, you still need to pay full

  • Law of Agreement

If legal action should be taken related to the agreement regulated here, it must comply the Law of the Republic of Indonesia.

  • Payment Method

The payment should be made 50% by the wire transfer when confirm booking and balance should pay 30 days (Or as per the agreement) before the arrival in Indonesia.

This deposit is not refundable

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